The delivery service was abysmal. I will definitely reconsider ordering next time, if the delivery will be via RedX. Around 9 or 10 AM, the delivery man called and informed me to expect the package at 11/11:30 AM. This couldn't be done due to a class from 11-1 PM. So I told him to arrive either before 11 AM or after 1 PM. Yet, he persisted and arrived at 11:30 AM. Consequently, due to my inconvenience, he took the package to the RedX hub, which can't be located through the map. What a shame! It cost me both money and time to pick it up from the unidentified location. I have been purchasing things online for some time now, but never have I ever faced this mess. Suggestions: 1. If your delivery personnel aren't cooperative, don't expect anything better from the consumers. 2. Tell your delivery partner, RedX, to enlist their storage hub location in Google Maps.

The delivery service was abysmal. I will definitely reconsider ordering next time, if the delivery will be via RedX. Around 9 or 10 AM, the delivery man called and informed me to expect the package at 11/11:30 AM. This couldn't be done due to a class from 11-1 PM. So I told him to arrive either before 11 AM or after 1 PM. Yet, he persisted and arrived at 11:30 AM. Consequently, due to my inconvenience, he took the package to the RedX hub, which can't be located through the map. What a shame! It cost me both money and time to pick it up from the unidentified location. I have been purchasing things online for some time now, but never have I ever faced this mess. Suggestions: 1. If your delivery personnel aren't cooperative, don't expect anything better from the consumers. 2. Tell your delivery partner, RedX, to enlist their storage hub location in Google Maps.