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104 reviews
Very poor security. My account was hacked, PIN reset without permission, and money was withdrawn. Could not recover the account even with correct information. Not safe for keeping money.
Nagad is compmetely fraud service. If you you send nagad to bank account, they maximum time vanish the taka. you can not find it in bank or nagad account never and ever. if anyone need evedence i will provide. I just hate this ugly service in Bangladesh
We are extremely sorry to hear about your experience. Our goal is to create customer satisfaction. Your review will help us improve our service quality. Stay with Nagad. … More
Thank you for your wonderful review. We are glad to know you have liked the experience. Our commitment towards ensuring customer satisfaction will only grow stronger. Stay with Nagad to enjoy more benefits.
Even after doing GD, no action was taken from the house. And no service was received from the customer care either
For the last 4 days, there has been a problem with Ad Money, no solution is being given, are these any work, if this is such a problem with online banking then the service should be stopped... People are using cash because it is urgent, they will spend their own money, what is their problem with this.. Strange
I am very disappointed as a customer of Nagad. Their service level is very low. Contacting customer service does not provide any effective assistance. Even after waiting for a long time on the phone, many times a representative is not … More
We sincerely apologize for your experience. Our goal is to achieve customer satisfaction. Your review will help us improve our service quality. Stay with Nagad. … More
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Mobile financial service operating with Bangladesh Post Office.
Dhaka
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